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For Users

Account/ Authentication

  • When I open the email to check the authentication code sent to me, I cannot return to the authentication code entry screen.
  • Request to unsubscribe from emails
  • I cannot receive the authentication code
  • I want to change my registered email address
  • Unable to authenticate email address
  • I can't log in, I don't know my account
See all 8 articles

Payment

  • Why am I being asked to obtain a credit limit/ my credit is secured even though I have already finished eating at the restaurant?
  • I selected a course and my credit card was charged, but should I pay the restaurant as well?
  • I would like to receive a receipt for the reservation fee
  • Why is there an additional 10% cancellation fee?
  • I want my credit released
  • I would like to know the timeframe for the credit authorization refund
See all 11 articles

Services and reservations

  • I would like to contact the support team
  • How to post a review
  • What is a reservation agent service?
  • Unable to reserve from AutoReserve
  • Additional requests after confirmation of reservation
  • Want AutoReserve to call to the different restaurant's phone number
See all 10 articles

Online Store

  • I would like to change the delivery date
  • I would like to request a receipt for my online store purchase.
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